It includes taking responsibility for planning and developing courses of action as well exercising autonomy and judgment within broad parameters. It also reflects understanding of different perspectives, approaches or schools of thought and the reasoning behind them.
| Level 5: For sales managers and account managers | Credits |
|---|---|
| Award in understanding and developing customer accounts | 8 |
| Award in understanding the integrated functions of sales and marketing | 8 |
| Award in sales forecasting and target setting | 6 |
| Award in leading a team | 6 |
| Award in motivating and compensation for sales teams | 6 |
| Award in designing, planning and managing sales territories | 6 |
| Award analysing the financial potential and performance of customer accounts | 6 |
| Award in relationship management for account managers | 6 |
| Award in bid and tender for account management | 6 |
| Award in developing a product portfolio | 6 |
| Certificate in sales and account management | 26 |
| Diploma in sales and account management | 44 |